Terms of Service

1. Acceptance of Terms

By accessing or using CollabVue ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. CollabVue is operated by its founders and is available at collabvue.com.

2. Eligibility

You must be at least 18 years old to use CollabVue. By registering, you confirm that you are 18 or older and have the legal capacity to enter into this agreement. Businesses must be legally registered or operating entities.

3. Account Types

CollabVue has two account types:

• Influencer accounts – content creators who list their profiles and receive collaboration inquiries from brands. An active paid subscription is required for your profile to be visible.
• Brand accounts – businesses that search for influencers and use connects to reveal contact information or send inquiries.

You may only hold one account per email address and per account type.

4. Influencer Subscriptions

Influencers must maintain an active paid subscription (₹2000/year) for their profile to appear in brand searches. Subscriptions are non-refundable once activated. You may cancel at any time, but your profile will be hidden once the subscription period ends.

5. Connects System

Brands use "connects" to unlock influencer contact information or send inquiries. Connect costs scale based on the influencer's follower count and the type of action (inquiry, email reveal, or phone reveal).

• Connects are non-refundable once used
• Unused connects in a purchased pack do not expire
• Once contact information is revealed, it remains visible to that brand permanently at no additional cost
• Re-sending an inquiry to the same influencer is free

6. Prohibited Conduct

You agree not to:

• Post false, misleading, or fraudulent profile information
• Use the platform to send spam or unsolicited commercial messages
• Scrape, harvest, or systematically collect data from the platform
• Attempt to circumvent the connects system by extracting contact data through other means
• Impersonate another person or business
• Use the platform for any unlawful purpose
• Reverse engineer or attempt to access the platform's source code or infrastructure

7. Content and Profiles

You are responsible for all content you submit to CollabVue, including profile information, portfolio links, and messages. By submitting content, you grant CollabVue a non-exclusive licence to display that content to other users for the purpose of operating the platform. You retain ownership of your content. CollabVue may remove content that violates these terms or that we deem inappropriate.

8. Payments and Refunds

All payments are processed by Razorpay. Subscription fees and connect pack purchases are non-refundable except where required by applicable law. If you believe a payment was made in error, contact us at support@collabvue.com within 7 days.

9. Disclaimer of Warranties

CollabVue is provided "as is" without warranties of any kind. We do not guarantee that collaborations arranged through the platform will be successful, that influencer metrics are accurate, or that the platform will be available without interruption. Use the platform at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, CollabVue shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including loss of business, revenue, or data. Our total liability to you shall not exceed the amount you paid to CollabVue in the 3 months preceding the claim.

11. Termination

We reserve the right to suspend or terminate any account that violates these terms, without prior notice. You may delete your account at any time from your account settings. Termination does not entitle you to a refund of unused subscription time or connects.

12. Governing Law

These terms are governed by the laws of India. Any disputes arising from the use of CollabVue shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

13. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of CollabVue after changes take effect constitutes your acceptance of the new terms.

14. Contact

Questions about these terms? Email us at support@collabvue.com.